LegalTech
Contract Lifecycle Management Tool
Delivered full BRD + FRD for a CLM tool automating contract creation, approval workflows, and renewal alerts for a 200-person legal services firm.
6 weeks
Solo BA
14d to 3d
Approval Cycle
11 found
Manual Handoffs
On time
Delivery
0 in UAT
Missed Renewals
The Problem
The firm was managing 500+ active contracts via email threads and shared drives. Approval cycles took 2 weeks. Renewal dates were missed regularly. Legal teams had no visibility into contract status, creating serious risk exposure.
My Approach
- 1Interviewed 15 stakeholders: legal counsel, paralegals, IT, and C-suite
- 2Mapped the existing contract lifecycle and identified 11 manual handoff points
- 3Benchmarked 5 CLM tools to inform the build-vs-buy decision
- 4Documented approval workflow logic with decision trees
- 5Delivered BRD + FRD in 6 weeks, accepted without revision
The Outcome
Build decision confirmed based on BA analysis. Approval cycle reduced from 14 days to 3 days in simulation. Renewal alert system eliminated 100% of missed renewals in UAT testing.
Tools Used
LucidchartConfluenceExcelMiroMS Word