Work History4 years of
4 years of
solving real problems
Where I've worked, what I've done, and the tools I've picked up along the way.
Business Analyst
TRooTech
Feb 2026 - Present
Leading requirements engineering for a multi-module healthcare platform serving 50k+ daily users. Owning the product backlog, facilitating sprint ceremonies, and coordinating across three cross-functional teams.
Key Achievements
- Reduced requirement churn by 40% through structured discovery workshops
- Authored 200+ user stories across 4 modules with less than 5% rework rate
- Introduced story mapping - cut sprint planning time by 30%
- Bridged communication between 6 stakeholder groups and 2 dev squads
User Story MappingAgile/ScrumJIRAConfluenceStakeholder Management
Business Analyst
IndaPoint
Nov 2022 - Jan 2026
Owned the BA function for two concurrent product lines: a contract lifecycle management tool and an employee onboarding platform. Ran full discovery-to-delivery cycles independently.
Key Achievements
- Delivered BRD + FRD for CLM tool in 6 weeks, on time with zero rework
- Digitized onboarding flow reducing average time from 5 days to 8 hours
- Facilitated 30+ stakeholder interviews across legal, HR, and IT teams
- Built AS-IS / TO-BE process maps using BPMN notation in Lucidchart
BRD/FRD WritingBPMNLucidchartProcess MappingUAT Coordination
Skills & Tools
User Story WritingBRD / FRD AuthoringAcceptance CriteriaUse Case DiagramsFunctional SpecificationsNon-Functional RequirementsGap AnalysisMoSCoW PrioritizationRequirements Traceability Matrix