AJ
Case Studies

Work that moved
the needle

Four case studies across four industries, each with a real problem, a clear process, and measurable outcomes.

E-commerce
3 months
Lead BA

Order Management System Overhaul

Redesigned the order processing workflow for a mid-size platform handling 10k+ daily orders, cutting processing time by 30%.

30% faster
Processing Time
45
Test Cases
60+
User Stories
+18 pts
NPS Improvement
Read Full Case Study
Healthcare
4 months
BA & Product Coordinator

Patient Portal Requirements

Led requirements engineering for a patient portal serving 10k+ daily active users across 5 hospital networks, from discovery through UAT sign-off.

150+
Requirements
8
Stakeholder Groups
60%
Adoption at 90d
0
Compliance Flags
Read Full Case Study
LegalTech
6 weeks
Solo BA

Contract Lifecycle Management Tool

Delivered full BRD + FRD for a CLM tool automating contract creation, approval workflows, and renewal alerts for a 200-person legal services firm.

14d to 3d
Approval Cycle
11 found
Manual Handoffs
On time
Delivery
0 in UAT
Missed Renewals
Read Full Case Study
HRMS
2 months
BA + UAT Lead

Employee Onboarding Digitization

Transformed a 5-day paper-heavy onboarding process into a 1-day digital workflow for a 1,200-employee organisation, improving new hire scores by 35%.

5d to 8h
Onboarding Time
70% less
HR Effort
+35%
Experience Score
60
Test Cases
Read Full Case Study